About us

Introducing PHS

 

Pyramids Health Services has been offering experienced home care services by specialized medical professionals in the UAE since 2012. PHS has been awarded with the highest level of accreditation in Long Term and Home Care by CARF (Commission on the Accreditation of Rehabilitation Facilities) International on 2017.

Our wide range of services extend beyond basic home nursing to specialized physiotherapy and medical care in all situations providing short-term or long-term care in the home, depending on a person’s needs. We are qualified to source and operate medical equipment approved from referring hospitals and customized for the home setting and deliver safe ad smooth transitions. Moreover, intermittent patient checkups and regular scheduled visits to 24/7 active-duty care are available for monitoring a patient’s condition and ensuring their safety.

Pyramids Health Services

IntroducingSmart Care Approach

 

An exclusive system that tracks a patient’s condition and progress in real-time by our Homecare Management Team with the following purposes:

  • A complete view of a patient’s health from every point of care
  • Helps health care professionals to understand a patient’s full care pathway
  • Improves patient flow with the intelligent interchange of data
  • Patient data available at the right place and in the right format
  • Eliminates delays in identifying patient records
  • Saves costs and enhances productivity
Pyramids Health Services

Message fromCEO

 

Welcome to Pyramids Health Services!

PHS started its journey in 2012 with the aim to provide quality professional home healthcare service within the communities of the UAE. A lot has happened as we have grown over the years and it is good to look back and see how far we have come. Since then, home physiotherapy, occupational, speech therapy, counselling, and ambulance services were added as part of our holistic care model.

Many satisfied stakeholders have played a role in our continued success within the health care sector. Our success and strengths stem from our reliability and proven ability to operate in the business environment in a harmony that leads to satisfied personnel. It has resulted unifying our focus on creating the perfect care environment for our clients and their families.

Our desire to provide a state-of-the-art service is evident as we provide the latest technology to our personnel, contributing to outstanding, comprehensive service for every patient. By providing that quality care and building trust through wholehearted commitment that go beyond reproach.

In the often challenging setting of healthcare, and difficult economic times, it has been difficult, but we remain true to our mission and the needs of our patients.

I believe the future of Pyramids Health Services will become the leading home healthcare provider in the United Arab Emirates and across the Middle East.

Vision

To become the leading multi-national health care provider focusing on giving outstanding and comprehensive health services in the UAE.

Mission

To meet the prime standards of healthcare systems and provide creative solutions for all groups of the UAE population.

To provide highly qualified staff and have state of the art technology that will continuously improve care in the UAE.

CoreValues

 

Excellence

Quality

Teamwork

Respect

Integrity

QualityPolicy

 

We continuously strive and ensure customer satisfaction through the provision of high-quality healthcare services.

PHS is committed to comply and exceed the requirements and continually improve the effectiveness of the quality management system as per the requirements of the ISO 9001:2015 standard by implementing, maintaining and continually assessing our operational systems and processes to ensure that they remain effective in delivering customer satisfaction.

PHS Management

  • Assumes accountability for the effectiveness of the quality management system.
  • Ensures that the quality policy and quality objectives are compatible with the strategic direction and context of the company.
  • Strives to ensure that the quality management system requirements are integrated into our other business processes.
  • Promotes the use of the process approach and risk-based thinking.
  • Ensure that the resources needed for the management system and its key processes are available.
  • Communicates the importance of effective quality management and the importance of conforming to the quality management system requirements.
  • Ensures that the quality management system achieves its intended results.
  • Directs and supports employees to contribute to the effectiveness of the quality management system.
  • Promotes continual improvement.
  • Supports other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility.

Quality Management & Initiatives

  • Regulatory Standards Compliance
  • International Accreditation (CARF)
  • Electronic Medical Record (EMR)
  • Patient Safety Goals
  • Clinical Practice and Guidelines
  • Key Performance Indicators
  • Patient Demographics Metrics
  • Patient Satisfaction and Engagement
  • Employee Satisfaction and Engagement
  • Complaints Reports
  • Annual Performance Report
  • Regular Internal Audits

Management

 

Dr. Ahmed Hussein Abdelkader

Managing Director

Pyramids Health Services has been offering experienced home care services by specialized medical professionals in the UAE since 2012. PHS has been awarded with the highest level of accreditation in Long Term and Home Care by CARF (Commission on the Accreditation of Rehabilitation Facilities) International on 2017.

Our wide range of services extend beyond basic home nursing to specialized physiotherapy and medical care in all situations providing short-term or long-term care in the home, depending on a person’s needs. We are qualified to source and operate medical equipment approved from referring hospitals and customized for the home setting and deliver safe ad smooth transitions. Moreover, intermittent patient checkups and regular scheduled visits to 24/7 active-duty care are available for monitoring a patient’s condition and ensuring their safety.

Pyramids Health Services
Pyramids Health Services

Accreditation

 

Pyramids Health Services has been offering experienced home care services by specialized medical professionals in the UAE since 2012. PHS has been awarded with the highest level of accreditation in Long Term and Home Care by CARF (Commission on the Accreditation of Rehabilitation Facilities) International on 2017.

Our wide range of services extend beyond basic home nursing to specialized physiotherapy and medical care in all situations providing short-term or long-term care in the home, depending on a person’s needs. We are qualified to source and operate medical equipment approved from referring hospitals and customized for the home setting and deliver safe ad smooth transitions. Moreover, intermittent patient checkups and regular scheduled visits to 24/7 active-duty care are available for monitoring a patient’s condition and ensuring their safety.

Regulatory Standards

 

Department of Health – Abu Dhabi (DoH) is the regulative body of the Healthcare Sector in the Emirate of Abu Dhabi and ensures excellence in Healthcare for the community by monitoring the health status of the population. In addition, DOH shapes the regulatory framework for the health system, inspects against regulations, enforces standards, and encourages adoption of world – class best practices and performance targets by all healthcare service providers in the Emirate.

PHS drives and reinforces the regulatory framework of DoH through implementation and conformance with the DoH standards and requirements. Moreover, PHS has undergone multiple DoH TASNEEF Audits – otherwise known as JAWDA Data Certification (JDC) – which assess and ensure that the JAWDA quality framework developed and established by DoH, JAWDA Home care Guidelines, are established, thus, applicable JAWDA Key Performance Indicators are effectively implemented and monitored.

PHS will continue to assess, monitor, implement, strengthen, and embrace improvements in collaboration with the audits conducted by DoH to further provide and achieve robust assurance that the facility is compliant with the methodologies, standards, and requirements defined by the DoH.

Compliance To Standards

 
  • Daman Evidence Based Reimbursement Program (EBRP)
  • DoH Homecare Standards & Guidelines
  • DoH JAWDA (ISO-based)
  • CARF (Commission on the Accreditation of Rehabilitation Facilities)
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Get to know

our team

 

ANNA PHILANDROS

Creative Director
Far far away, behind the word mountains, far from the countries Vokalia and Conson, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics...

DEXTER MATTHEW

Designer
Far far away, behind the word mountains, far from the countries Vokalia and Conson, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics...

RANDY SMITH

Project Manager
Far far away, behind the word mountains, far from the countries Vokalia and Conson, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics...

ANGELO GARNER

Co-founder
Far far away, behind the word mountains, far from the countries Vokalia and Conson, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics...

JIMMIE BENEDICT

Frontend Developer
Far far away, behind the word mountains, far from the countries Vokalia and Conson, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics...

JANET GARNER

Founder
Far far away, behind the word mountains, far from the countries Vokalia and Conson, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics...

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